Basic Troubleshooting

Device Correctly in the Charger

190 views March 31, 2016 June 19, 2017 Eargo ® 4


How do I know I have the Eargo devices in the charger correctly?

When the charging light under the Eargo changes from solid blue to solid white, charging will begin. This charging light may flash blue for a few seconds before turning solid white when you first insert the Eargo. This is normal. But, if this charging light continues to flash blue for an extended period of time, or remains solid blue, the Eargo is not inserted correctly. Remove and re-insert the Eargo.

You will know you’re all set when the charging lights under the Eargo devices remain solid white, and the indicator lights on the outside of the charger start scrolling.

Keywords: charger, correct, charging, light, blue, white

Source: Charger Guide

User Guide Part #: LBL0025

Revision: REV_A

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